Hub Ops
Operating
8
twins
47 active
active dispatches
Capacity86%
Routing
Operating
4
twins
18
routes
0
escalations
Capacity90%
Customer Care
Restricted
6
twins
22
tickets
4 SLA
SLA risk
Capacity71%
Company core
Polaris Logistics
31
Role twins
91%
Trust score
Live operating layer
Finance
Restricted
4
twins
3 invoice approvals
invoice approvals queued
Capacity64%
Driver Ops
Operating
5
twins
scheduling +
comms
Capacity82%
Safety & Risk
Operating
4
twins
incident audit
incident audit log
Capacity88%
Live story · step 3 of 5
Exception detected on Hub Ops · Lyon-Frankfurt. Route re-optimised by Routing twin. ETA delta auto-communicated.
12 / 12Hubs · online184Routes today
WHERE IT LANDS
Four use cases where the approval step is the bottleneck.
HUB COORDINATION
Each hub becomes a department twin. SLA breaches escalate to district. Drivers reach the right ops human in real time.
ROUTE ESCALATION
Routing twin re-optimises in real time. Customer ETA delta is communicated automatically, but only on channels you have opened.
CUSTOMER OPS
Exception tickets route to the right tier. Refund chains are auditable. Trust score visible per twin per day.
SAFETY + RISK
Driver-side incidents become governed events. Insurance posture is defensible because the trail is immutable.
OTHER SECTORS